Knowledge Base


Desktop Issues

What to do if your desktop computer won't turn on?

Check the power cable and outlet Check the hardware components like the RAM and graphics card Reset the CMOS battery on the motherboard

How to fix a frozen desktop computer?

Press and hold the power button to shut it down Unplug the power cord from the back of the tower Wait a few minutes before plugging it back in and turning it on

What is a graphics card and what does it do in a PC Desktop?

A graphics card, also known as a video card or GPU (Graphics Processing Unit), is a hardware component that is responsible for rendering images, videos, and other visual content on a computer's display. It works by taking the digital data from the computer's processor and converting it into a signal that can be displayed on a monitor. A graphics card can greatly improve the performance of a computer's display, particularly when running graphics-intensive tasks such as gaming or video editing.

Laptop Issues

How to troubleshoot a slow laptop computer?

Clear out temporary files and programs Check for malware or viruses Update drivers and software Upgrade hardware components if necessary

What to do if your laptop computer won't turn on?

Check the power cable and outlet Check the battery and charging cable Reset the CMOS battery on the motherboard

How to fix a frozen laptop computer?

Press and hold the power button to shut it down Unplug the power cord and remove the battery if possible Wait a few minutes before plugging it back in and turning it on

How do I connect my laptop to an external monitor?

1. Determine what type of video ports are available on your laptop and external monitor. 2. Get the appropriate video cable that connects your laptop's video port to your monitor's video port. Common video ports include VGA, DVI, HDMI, and DisplayPort. 3. Turn off your laptop and external monitor. 4. Connect the video cable to your laptop's video port and to your monitor's video port. 5. Turn on your external monitor and make sure it's set to the correct input source. 6. Turn on your laptop. 7. If the external monitor doesn't display anything, you may need to adjust the display settings on your laptop to extend or duplicate your desktop to the external monitor. You can do this in your computer's Display settings.

Docking Station Issues

How to troubleshoot a docking station that won't connect to a laptop?

Make sure the docking station is securely connected to the laptop and that all necessary cables are plugged in. Check that the docking station drivers are installed and up-to-date. Restart the laptop and try connecting the docking station again.

What to do if your docking station is not charging your laptop?

Check that the laptop is compatible with the docking station and that the correct power adapter is being used. Make sure the docking station is securely connected to the laptop and that all necessary cables are plugged in. Try using a different power outlet or power strip to see if that solves the issue.

How to fix a docking station that is not detecting your external monitor?

Make sure the external monitor is connected to the docking station and turned on. Check that the docking station drivers are installed and up-to-date. Restart the laptop and try connecting the external monitor again.

How to troubleshoot a slow desktop computer?

Clear out temporary files and programs Check for malware or viruses Update drivers and software Upgrade hardware components if necessary Spend more money on your next computer!!

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